Business Services

Problem Solving and Decision Making

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Course Overview

The Problem Solving and Decision Making course provides practical training in English, focusing on building a clear and structured approach to solving problems and making confident, effective decisions. The course moves from gathering information and defining problems to generating, analyzing, and selecting creative solutions. Participants will also explore practical techniques such as brainstorming, mind mapping, Six Thinking Hats, and Pareto Analysis, while learning how to turn solutions into actionable steps and capture lessons learned.

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