Problem Solving and Decision Making

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Course Overview

The Problem Solving and Decision Making course helps participants develop a practical approach to handling challenges and making more accurate and effective decisions in the workplace. It covers problem analysis tools such as the Fishbone Diagram, Pareto Analysis, Kaizen, and Root Cause Analysis, along with creative thinking and Six Thinking Hats techniques. The course also focuses on decision-making styles, leadership approaches, and work-stress management, enabling participants to turn problems into opportunities for improvement and development.

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Problem Solving and Decision Making

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