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ISO 9001 Lead Auditor Quality Management System course is designed not only to help people perform capable and value-adding quality audits, but also to develop delegates’ wider understanding of quality management systems design and implementation. In particular it will help delegates get to grips with those issues of ever-increasing importance, such as customer satisfaction, continual improvement and the management of processes. It will also help delegates understand how these critical issues can be embedded into the quality management system of an organization. Successful completion of the course and the achievement of the 70% pass mark will satisfy the formal training requirements for those wishing to register as an auditor, lead auditor or principal auditor with the IRCA under the QMS 2015 scheme.
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